With the recent launch of online gaming in the Keystone State, the Pennsylvania regulator lets players know they have a place to turn if they think they were treated unfairly.
The Pennsylvania Gaming Control Board (PGCB) wants players in the state to know that there is a process in place for them to try to resolve disputes and lodge complaints related to online gaming.
In an effort to spread the word, the PGCB issued a press release on Monday with details on how patrons can report non-criminal violations of the Pennsylvania Race Horse Development and Gaming Act (the Act) which includes most complaints and disputes that players may have. Criminal complaints made to the PGCB will be referred for investigation to the Pennsylvania State Police.