{"id":27814,"date":"2019-07-31T08:49:55","date_gmt":"2019-07-31T08:49:55","guid":{"rendered":"https:\/\/www.pokerscout.com\/?p=27814"},"modified":"2019-07-31T10:54:43","modified_gmt":"2019-07-31T10:54:43","slug":"what-happens-in-vegas-wsop-com-explains-cash-out-delay","status":"publish","type":"post","link":"https:\/\/www.pokerscout.com\/what-happens-in-vegas-wsop-com-explains-cash-out-delay\/","title":{"rendered":"What Happens In Vegas: WSOP.com Explains Cash Out Delay"},"content":{"rendered":"

Record numbers of tournament entries at the World Series of Poker <\/strong>proved to many that US poker is alive and well.\u00a0What doesn\u2019t help grow the game, however, is poker players left waiting for their winnings.<\/p>\n

Several online poker players have taken to social media complaining of slow payouts from WSOP.com<\/strong>.\u00a0The situation hasn\u2019t caused panic, but several players have expressed frustration.<\/p>\n

Seth Palansky<\/strong>, vice president of corporate communications for Caesars Entertainment<\/strong> and the WSOP, spoke to US Poker<\/em> about the delay.<\/p>\n

\u201cWe reached out to affected players last week, apologizing and telling them that there would be a delay. We should have the backlog cleared out this week.\u201d<\/p><\/blockquote>\n

Poker players turning to PayPal<\/span><\/h2>\n

From a business standpoint, the added online bracelets were a hit with players \u2013\u00a0both in Nevada<\/strong> and New Jersey<\/strong>. The WSOP had a record number of deposits this summer, and that\u2019s undoubtedly a good sign for online poker in the U.S.<\/p>\n

Palansky said most players deposit and withdraw to the same payment method. That changed a bit this summer and has led to some slower than expected cashouts.<\/p>\n

\u201cThis year we had a lot of people asking for PayPal withdrawals who had deposited cash at the cage. For a merchant, like WSOP.com, we keep a certain amount of funds on PayPal and all of the various payment processors we use.<\/p>\n

\u201cAs withdrawal requests come in, so do deposits and that usually stays at a constant level. When we have an excess we sweep the funds into our bank account and when the pool is short we deposit additional money.\u201d<\/p><\/blockquote>\n

Those extra PayPal<\/strong> requests threw a wrench into the usual system<\/strong> and have led to some slow payouts according to the WSOP.<\/p>\n

\u201cWhen we started getting more PayPal withdrawals than normal, it depleted the PayPal pool, and unfortunately, and due to the volume of requests, the process took a little longer than normal,\u201d Palansky says.<\/p>\n

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